Market Surveillance Authorities confirm product compliance in each member state by undertaking monitoring and auditing activities, such as:

• Customs inspections
• On-site inspections of dealers (e.g. MediaMarkt, Saturn, Ikea)
• Collecting samples for spot testing

The Panasonic Testing Centre is Panasonic’s primary contact body for MSAs in Europe, under the European Authorised Representative (EAR) function. PTC engages in communication with the authorities to support Panasonic’s philosophy of compliance, as well as tracking market surveillance activities and reporting them to relevant parties.